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IT Home
HelpDesk

1st Floor – Kolenbrander Harter Information Center


Welcome to the Information Technology HelpDesk.   The HelpDesk is the first point-of-contact for services provided by Information Technology.   We offer a wide variety of technical assistance to MUC faculty, staff and students, which includes resetting passwords, troubleshooting printers, hardware and software support, and more.


Normal Hours Monday -Thursday: 8am-10pm
Friday: 8a.m. - 5p.m.
Saturday:  2pm - 5pm
Sunday:  6p.m. - 10p.m.
Detailed Schedule Here: http://helpdesk.muc.edu/schedule/
Summer Hours Mon-Fri: 8am-5pm
On Campus Phone Support 4357
Off-Campus Phone Support 330-829-8726
Submit Online Request helpdesk@muc.edu
New Student Support Computer Support for Students

*You must have a working MUC user-id and password to Submit an Online Request.



NEWS & ANNOUNCEMENTS



11.01.06New "HOW TO" for Loaner Equipment
08.03.06Laptop & Loaner Equipment Policy
01.26.06Student Support CD On-Line
09.01.05NEW 24 x 7 Password Reset Station
05.26.05Do You Know These Shortcuts?
05.26.05Password Reset
05.26.05One-on-One Support for Limitatons
05.26.05View ENNOUNCEMENTS made easy!
05.26.05New Help
05.26.05HelpDesk Displays Instructions
05.26.05New Track-It procedures
MOUNT UNION COLLEGE

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