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Information Technology
Project Initiatives
The department of Information Technology offers the College an organization of individuals with technically creative talents dedicated to the highest professional standards. IT supports the college's teaching and learning mission, the pursuit of effective business practices, and the practice of collaborating and partnering with the faculty, staff, and students of Mount Union College in applying information technology to achieve their goals. The IT staff is committed to the stewardship of the campus's information technology resources and to foster an environment where accountability, communication, and support are paramount across all aspects of their involvement with the campus community.

INFORMATION TECHNOLOGY
STRATEGIC DIRECTIONS
2006 - 2007

(update coming soon)

Governance Process
Develop a coherent governance process for IT decision-making through a cross-campus consultative process to be known as the Information Technology Planning and Advisory Committee (ITPAC) that encourages planning and priority-setting at every level of the institution and that ensures that technology initiatives are aligned with the goals of the College.

Instructional Technology
Increase investments in academic technology in order to support the enhanced and appropriate integration of technology in the learning experience both within the classroom and through distributed approaches to learning (i.e. Email, Online Chat Rooms, 2-way interactive video, Electronic Collaborative Rooms, Interactive Web space).

Administrative Computing
Commit to improve coordination with and support for administrative offices. Provide integrated, standards-based, vendor supported information systems that enable smooth, effective business operations and provide needed information quickly.

Network Infrastructure Enhancements
Enhance the network infrastructure by improving network security services, and expandng wireless capabilities on campus. Institute a disaster recovery and security strategy plan that also provides appropriate user flexibility, and opportunities for new technologies.

Web and Portal
Create a technical architecture for integrating web and portal services as Mount Union moves towards a self-service model that is committed to customer satisfaction. Increase the availability of and support for Web based systems throughout the campus. Institute an IT web site that becomes a communication vehicle for the department.

Internal Initiative I
Articulate Values
Articulate the values and mission of IT in order to establish the ethical commitments and core services provided by the organization.

Internal Initiative II
Communication
Commit to communication, sharing, and consultation in order to support open decision-making, collaboration across the campus, and better processes for feedback and information sharing. Best practice is to “over communicate” and exceed the user expectation, not once but at all times.

Internal Initiative III
Align IT with other Campus Initiatives
Align the IT organization with other organization/departmental unit initiatives articulated at the campus level, Academic Affairs, Student Affairs, Business Office, Advancement, Enrollment Management, the Student Senate, and the needs identified by the college’s auxiliary services.

Internal Initiative IV
Improve Product Development and Delivery
Improve IT product development and delivery processes (better, cheaper, faster), while at the same time supporting redundant systems for production and commodity traffic on campus.

Internal Initiative V
Partnerships and Collaboration
Develop and enhance partnerships and encouragement of inter-institutional collaboration to maintain and enhance Mount Union’s leadership role in information technology.



NEWS & ANNOUNCEMENTS



12.22.08 Campus Telephone Service Outage:
12.22.08 Check Your Email Mailbox Size
02.12.08 ANGEL, Webmail, IQWeb
11.20.07 Network/Email Accounts for Graduates:
07.14.07 Print Metering for Students
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