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Telecommunications
The telecommunications area of the Information Technology Department of Mount Union College manages telecommunications voice services and the development, design, and installation of the infrastructure of voice technology for the benefit of the students, faculty, staff and visitors. |
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Telecommunications will:
• Evaluate, develop, and maintain the college’s voice infrastructure, supporting voice connections including support of campus video conferencing.
• Provide and maintain the campus telephone system and all related services, including: long distance, voice mail, campus telephones and on campus emergency phones.
• Provide engineering, design services and coordination for large scale capital voice projects.
Voice Services
• Campus Telephone Service
• Campus Voice-Mail
• Daily system administration (adds/moves/changes)
• Trouble Resolution
• Long Distance Calling
• Voice Wiring
• Office Telephone Systems
• Coin Phones
• Emergency Phones
• Campus Information
• Teleconferencing
• Faxing
• Telephones, headsets, and speaker phones
• Cellular phone service
• Student Telephone Service
IMPORTANT - Due to the implementation of our wireless infrastructure the use of 2.4GHz cordless phones is strictly prohibited. We strongly recommend 5.8GHz or 900MHz phones as an alternative.
Frequently Asked Questions
For answers to some of the most commonly asked telephone services questions.
FAQ
Contact Information
Contact the Information Technology Helpdesk at ext. 4357 for telephone support and questions.
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